Treated unfairly, taking too long, complicated process, frustrated?

DON’T DO THIS ALONE.

Hire a Public Adjuster.

LET US HELP YOU

SETTLE YOUR CLAIM

We have assisted thousands of individuals, corporations and associations through their insurance claims.  We are proud of our list of satisfied clients and our excellent reputation in the industry.  With over 150 years of collective experience in the insurance claims industry, our organization has the expertise to achieve proper claim resolution.

CLAIMS WE SERVICE

SPECIALIZING IN PROPERTY CLAIMS

ASSOCIATIONS

RESIDENTIAL

COMMERCIAL

OUR PROCESS IS SIMPLE

1

 

BRING US

YOUR CLAIM

2

 

COMPLETE A

CLAIM PACKAGE

3

 

SETTLE

YOUR CLAIM

FREQUENTLY ASKED QUESTIONS

What is a Public Adjuster?

A Public Adjuster is a professional claim advocate representing the policyholder in negotiation and appraising your insurance claim. 

A Public Adjuster is a professional claim advocate representing the policyholder in negotiation and appraising your insurance claim. A licensed public adjuster or an attorney are the only two types of individuals representing policyholders for a property damage claim. A public adjuster must meet strict educational, background, and ethical criteria required by the state government to work as a public adjuster.

What Should You Expect When I Represent You?

Expect: professionalism, personal attention, expertise, and the best possible outcome.

No two claims follow the same path. Part of my expertise is knowing how to control and direct the claim. Claims can include building damage, personal property damage, and business interruption. Regular conferences are held with you in person, by zoom, or by telephone. All claims are thoroughly documented, archived, and reviewed with you before submitting to the insurance company. A typical claim scenario flow:

  • Initial contact.
  • Contract.
  • Investigation.
  • Documentation of your loss.
  • Meeting with your Carrier Adjuster, Carrier experts.
  • Negotiations with additional experts if and as needed.
  • Client review of all claim documentation and values submission.
  • Submission to Carrier for settlement for repair costs as agreed.
  • Negotiating the best settlement.

Decisions involving thousands and sometimes millions of dollars must be made and often made quickly with little margin for error. You must decide early on whether this process is to be undertaken by the policyholder/board of directors, risk manager, or whether the expertise of a Public Adjuster should be brought in. Time and again, it has been demonstrated that when dealing in an unfamiliar area, the result can be a loss of invaluable time and money.

How Does the Public Adjuster Get Paid?

Public adjusters work exclusively for the best interest of the policyholder – not the insurance company. For this reason, we only get paid if you get paid, and the fees for services are generally a small percentage of the insurance settlement.

Most of our past clients have seen such significant success with the increased settlements that the fee becomes inconsequential.

When Should I Call a Public Adjuster?

You should call me at (239) 580-7404 immediately after a loss. It is most beneficial for all parties when I am involved at the beginning of the claim development to set the tone for the entire claim & settlement process.

Typically a carrier property insurance adjuster will investigate and evaluate your claim quickly after the claim is established, it’s usually with the intention of settling quickly, saving claim dollars, and moving on to the next insured. It is important to let the insurance company know the estimated amount of the loss at the beginning of the claim to properly set the reserve funds. Once an insurance company adjuster sets his or her reserve amount it is much harder to get them to change their minds and add to the amount.

What is an Appraisal?

A Policy Provision found in the Loss Settlement section.  It is an Alternate Dispute Resolution, which can resolve disagreement when the Carrier and Policyholder do not agree on the amount of loss.

What Are the Benefits of Hiring a Public Adjusting Firm?

A few of the benefits of hiring a Public Adjusting firm include helping a policyholder understand and interpret their policy, resolve the claim faster, ensure fair value for the claim, and protect the policyholder’s rights.

A few of the benefits of hiring a Public Adjusting firm include helping a policyholder understand and interpret their policy, resolve the claim faster, ensure fair value for the claim, and protect the policyholder’s rights. It is not the job, duty, or responsibility of your insurance company to discover the full extent of your loss. That responsibility is the policyholders’. A good public adjuster is essential to determine the fair repair amount of the loss.

Dylan T. Sims, PA, AIC

LOSS CONSULTANT  |  APPRAISER  |  UMPIRE

 

Licensures:
State of Florida Licensed Public Adjuster: License # W125849
Public Adjuster: FL, GA, MS, NC & SC, TX

Certifications and Accreditations:
Associate in Claims Degree, Insurance Institute of America
Certified Property Appraiser, Windstorm Insurance Network, Inc.
Certified Property Insurance Appraiser, Insurance Appraisal & Umpire Association
Certified Property Insurance Umpire, Insurance Appraisal & Umpire Association

Memberships:
Florida Association of Public Insurance Adjusters, Member
Insurance Appraisal & Umpire Association, Member
Windstorm Insurance Network, Member

TRUSTED PARTNERS

CONTACT US TODAY!

Have questions? Please send us a message below. We will get back to you as soon as we can. 

Dylan T. Sims, PA, AIC

EMAIL

Dylansims@keysclaims.com

PHONE

(239) 860-1880

OFFICE HOURS

Mon – Fri: 9AM – 5PM